Phoenix Tue–Fri 9:30–5 · Sat 9:30–3 Sun City Tue–Fri 9:30–5 · Sat 10–3

FAQs

Straight answers to the questions people ask most.

Buying, repair, appraisals, lost stones, custom work, and how to tell whether jewelry may be real: the essentials are below, without filler.

Selling · Repair · Appraisals · Custom work

Two rings displayed side by side.
Does Diamond Jim’s buy dental gold?

Yes. The store buys gold in many forms, including dental gold, broken pieces, single earrings, outdated sets, and mixed-condition items.

Should I sell my gold and unwanted jewelry now?

If you no longer wear it or simply want a clear local offer, bring it in for an evaluation. The store can explain what it sees and what it is willing to pay.

How do I know where to sell my gold?

Start with a local jeweler that will explain the offer in person, publish real phone numbers and locations, and has visible reputation signals instead of anonymous mail-in language.

Why sell gold, silver, or jewelry to Diamond Jim’s?

The store handles same-day evaluations, has two local locations, and lets customers talk face to face about the piece, the metal, the stones, and the offer.

Does Diamond Jim’s offer jewelry repair?

Yes. Diamond Jim’s handles jewelry repair conversations locally in Phoenix and Sun City, including ring sizing, clasp repair, cleaning, polishing, and related work.

How can I tell if my items are gold?

Bring them in. Weight, markings, construction, and testing help determine whether a piece is likely gold and whether it may carry value beyond scrap.

What if I am not sure my jewelry is real?

That is normal. The simplest move is to let the store inspect it in person and explain what is obvious, what needs closer review, and what your options are.

What if I am homebound and cannot come in?

Call the store first. They can talk through the situation and recommend the most practical next step.

Can a missing diamond be replaced?

Often, yes. A local evaluation can determine whether the setting is sound, what kind of stone is needed, and whether a reset or repair makes sense.

Does Diamond Jim’s do custom jewelry design?

Yes. If you have a concept, heirloom stones, or a replacement idea, the store can talk through design direction and the right path forward.

Still need help?

Call the store that will actually answer the question.

For anything specific to a piece, a phone call or in-person evaluation beats generic advice.

Two rings displayed side by side.

Direct Contact

Speak with Phoenix or Sun City directly.

For high-value, sentimental, or brand-specific pieces, the fastest path is still a local conversation.